Privacy Policy & Service Disclaimer

This section outlines how we protect your information, handle payments, and what is required to prepare your property before service to ensure safe and effective cleaning.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, and service address when you request a quote, schedule a service, or submit a payment through our website.

2. How We Use Your Information

Your information is used strictly for:

Providing quotes and scheduling services
Communicating about your service
Processing payments
Improving our customer experience

We do not sell or share your personal information with third parties.

3. Payment Security

All payments are processed through secure third-party providers. We do not store or have direct access to your payment details.

4. Property Preparation Requirement

To ensure safe and effective service, customers are responsible for preparing their property prior to our arrival.

This includes, but is not limited to:

Covering or removing sensitive plants
Securing outdoor furniture and décor
Protecting items that may be affected by cleaning solutions or water

If the property is not properly prepared upon arrival, our team may take necessary steps to prepare the area.

Additional charges may apply for any preparation work performed by our team.

5. Chemical Sensitivity Notice

Our services may involve the use of professional cleaning solutions (soft wash chemicals) that are effective for removing dirt, algae, mold, and stains.

Customers must notify us in advance of:

Any chemical sensitivities
Delicate landscaping or materials
Special handling requirements

Failure to notify us may result in unintended effects to sensitive items or areas.

6. Limitation of Liability

Panhandle Power Washing LLC is not liable for damage to items, plants, or property that were:

Not removed or properly protected prior to service
Not disclosed as sensitive or delicate
Affected due to normal use of industry-standard cleaning methods

While we take every precaution to protect your property, responsibility for proper preparation remains with the customer.

7. Consent

By using our website, requesting a quote, or scheduling a service, you agree to the terms outlined in this Privacy Policy & Service Disclaimer.

8. Contact Information

For any questions regarding this policy or your service, please contact us:

Email: estimates@panhandlepw.com

Panhandle Power Washing LLC

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